I have a refrigerator that needs repair. It stopped working 4 weeks ago with an error code. It is like 2 years old and is one of the top of the line ones. They have been saying they were sending out a repair person for the last 3 weeks. Originally it was my 82 year old mother making the appointments. The first contractor said they would call between 12-5, at least 4 different times. Then they started texting my mom, my mom is not good at texting. So I texted back and said to text me or call my mom. Which did not happen. I called LG and explained the situation. So we set up an appointment for Friday between 12-5 with a new contractor. Surprise surprise they never called or came. As I write this I’m on hold with LG again trying to get an actual person to come look at the refrigerator again. Now I have to be attached to my phone for the rest of tonight and tomorrow hoping they get someone to come. Don’t buy LG