Purchased an LG French door fridge in July 2023. Model LMXS28626S. The door ice maker freezes up and builds up ice on left side then stops making ice. We have had and LG technician here twice who could not fix it, so he claimed I was verbally abusive to him. LG will no longer provide service. I have had contract outside techs in the amount of $412 so far to try and repair the fridge and them reimburse me. We have 5 service calls and the issue is still not fixed. Worst customer service ever! unanswered calls, no contact, canceled service appointments. Presidential Liaison Department is inaccessible. DO NOT BUY LG AN LG FRIDGE. This is the first time we have written a review. We have many high end rental properties and many appliances, never had such a hard time getting something fixed. We are taking this to the next level with the Attorney General and settle this in court. We are done with LG forever!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.