Anonymous
Purchased an LG French door fridge in July 2023. Model LMXS28626S. The door ice maker freezes up and builds up ice on left side then stops making ice. We have had and LG technician here twice who could not fix it, so he claimed I was verbally abusive to him. LG will no longer provide service. I have had contract outside techs in the amount of $412 so far to try and repair the fridge and them reimburse me. We have 5 service calls and the issue is still not fixed. Worst customer service ever! unanswered calls, no contact, canceled service appointments. Presidential Liaison Department is inaccessible. DO NOT BUY LG AN LG FRIDGE. This is the first time we have written a review. We have many high end rental properties and many appliances, never had such a hard time getting something fixed. We are taking this to the next level with the Attorney General and settle this in court. We are done with LG forever!
2 months ago
Read LG Reviews
LG has a 1.2 average rating from 271 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial