ZERO stars for a company who doesn't allow customers to list their water filters on eBay because they claim it infringes on their intellectual property, simply because "LG" was in the listing title. Don't worry, LG, I won't be buying anything from your company ever again, so I won't have any reason to put "LG" in print going forward. In fact, when we went to a locally owned appliance store to replace our washing machine and expressed interest in this brand the sales person told us not to buy it because parts cannot be obtained to make repairs. He ended up selling us a washer that was less expensive, but that has served us just fine.