Worst customer service ever. Purchased a tv with delivery date 6/6/2024. Finally cancelled on 6/11/2024 and again on 6/12/2024 and still no refund and it is 6/21. Customer service is in the Philippines and they read from a script and are of no help. Still waiting for a refund. I would never recommend a purchase directly from this company. The delivery people were much more helpful than LG. Buyer beware. Terrible terrible customer service.