WHEN MY WASHING MACHINE START LEAKING ,IT WAS STILL IN THE WARRANTY PERIOD ,I CALED lG CUSTOMER SERVICE, IT WAS THE GREATEST DISSAPONTMENT I EVER HAD, TERRIBLE SERVICE INCLUDING WAITING ON THE PHONE OVER 20 MINS ,I WILL NEVER BUY LG PRODUCT AGAIN, BEWARE BUY LG AND YOU WILL BE SORRY ! IF SOMEITHING GOES WRONG YOU ARE ON YOUR OWN ,AWFUL SERVICE, VERY VERY DISAPPOINTING ,DONT BUY LG !