My washer was leaking water. I called LG to arrange for a technician to come and do the repair. It took over 1 month for the repair to be completed because LG couldn't find a technician to do the work, but they took my credit card information. Once the work was done, I called LG to request a detailed receipt to submit it for a warranty claim. This is when the nightmare experience with LG really began. It is now 1 month since the repair was completed and I have called and spoken with the LG Service Solution team 8 times. I am still waiting for the service receipt. Each time I've called, they have given me incorrect information and tell me that the receipt will arrive within 24 to 48 hours and still no receipt. I even spoke with a manager who assured me that I will receive a call back in 1 hour, still no call back and it has been 2 weeks since I spoke with the manager.