LG customer service is terrible. They do everything they can to avoid having to complete a warranty claim. My dryer has been stopping during every cycle I run with a vent issue error code (d95). I have cleaned all vents inside the machine as well as the vent running to the outside of the house. There were no blockages. LG refused to send a technician until I pay for a third party vent cleaning company to inspect and report that there are no venting issues. I have to pay for the vent cleaning company myself. Their warranty service is a joke.