Avoid avoid avoid. Bought through LG.com and received only a dryer and no washer. I have been on the phone with customer service daily for 3 weeks and about ~5 hours of phone time and they cannot “cancel” my lost washer until the shipping company finds its. Not my problem. I finally disputed the charge for just the washer to the credit card company. Wish there was a way to file a claim against them directly since I am sure there are others in a similar boat as me. They should not be allowed to sell product.