Terrible Service and Support from LG
I purchased an LG washing machine expecting high quality and reliable service, but my experience has been incredibly frustrating. The machine stopped working, and I reached out to LG for repair. The technician initially came and confirmed it needed repair, but since then, the service has been an absolute nightmare.
I have lodged a complaint and made countless follow-up calls, but LG’s customer support has been completely unresponsive. They keep making excuses, rescheduling appointments, and failing to show up. Despite their promises to resolve the issue, no technician has come to fix the machine.
This level of service is unacceptable for a brand like LG. They have wasted my time and energy, and I regret purchasing their product. I cannot recommend LG washing machines or their service to anyone. Think twice before buying LG products—they might just leave you hanging when you need support the most!