Beware of LG Products: A Cautionary Tale
I am writing this review as a warning to potential buyers: avoid LG products at all costs. Despite facing multiple lawsuits, LG continues to sell faulty products, prioritising profits over customer satisfaction.
Our experience with LG's "Knock Knock" fridge has been a nightmare. Within two months, we needed a service repair, and just over three years later, the compressor collapsed.
LG claims a 20-year lifespan for their products, and our fridge even features a 10-year linear compressor warranty. However, when we contacted them, they blamed us for the issue, citing insufficient gap around the fridge.
Here are some key facts:
We didn't install the fridge; their supplier did.
We maintained adequate gap around the fridge, which LG acknowledges.
Their marketing materials consistently show fridges with no gaps around them.
I have filed a case with the Australian Competition and Consumer Commission (ACCC), which is investigating LG once again.
Avoid LG and choose Samsung instead