DON’T BOTHER JOINING ANYTHING WITH LG! They don’t take care of their customers who have paid good money for brand new defective appliances. They would rather spend 5x more than the appliance is worth trying to get someone to repair a BRAND NEW APPLIANCE! I have been trying since NOVEMBER to get my BRAND NEW DEFECTIVE MICROWAVE replaced. They have sent repair guys out 4 times and ordered the wrong parts 3 times. The repair guys have scheduled then canceled MULTIPLE TIMES, again today. They were supposed to come today and I just got ANOTHER message that they won’t be here. LG has spent FAR more trying to stick to their “process” (their “President’s Ambassador’s words), than it would have cost to just replace their defective product. Too bad LG’s business model doesn’t include taking care of their defective products. The appliance is so new that they can’t even get the right parts! Not a happy customer. Do not recommend.