Same thing that everyone is saying. Bought a lot of LG products through the years and I believe the initials stand for lost goods the quality is just not there anymore and neither is the service. The decals game off right away and could not see the settings.did not have too long and when the buttons were pushed they dropped inside and the repair man that came out said the buttons were discontinued. We bought washer and dryer Samson this time and so far so good
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