Worst customer service ever. Do NOT buy appliance from them. Bought a washer /dryer in Oct. The dryer NEVER worked properly. Called for service. They told us we had to use Sears appliance repair, which we did. Had to wait and wait for an appointment. One appointment was cancelled at last minute. Three different technicians came out - this is now April. No one can fix it. Called LG for a replacement. Was told that they need “three tickets” for repair work. They count three visits from Sears as ONE ticket. So NOW we have to get two other companies to come out ?! REALLY ??? Terrible customer service . Will never buy from them again.