I’d like to give LG a zero! New washer installed. Discovered a few weeks later I could not get a warm wash. LG sends out a technician who had zero clue. He left saying that’s just the way the washer works and questioned how I did my laundry. LG set up an application with another technician. For two weeks I got constant reminders about said appointment. The DAY of the appointment they canceled. You will never talk to a real person. It’s all AI. Do not by LG.