If I could give zero stars I would. After purchasing 6 appliances for my new home, after less than one year I am having trouble with my high end gas oven. Trying to deal with their customer service process is the most unprofessional and unhelpful I have ever dealt with. Now having to pay for a repair company to come and determine what is wrong with the oven. I cannot believe how their service has deteriorated. Very disappointed and extremely unsatisfied.