A complete nightmare dealing with their customer service. Disconnected several times (obviously a foreign call center), not being able to get to the right area for service, not able to make any changes to an order (have to cancel it and redo it). DO NOT order through Lg.com. Order through Home Depot or Lowe’s to avoid the headache trying to deal with this company. Was told wrong delivery time. Wasted several hours in the phone and through live chat dealing with our issue. Worst customer service experience I have ever encountered.