The worst customer service experience I’ve ever had. I called multiple times, but communication was extremely difficult—the representative struggled to understand me, and I had trouble understanding them. They seemed neither knowledgeable nor concerned about resolving the issue. Despite the problem being fairly simple, it was never resolved. It’s disappointing and unacceptable for a brand that claims to offer an excellent product. Stay away from LG if you want to save time and not get frustrated.
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