I’m deeply disappointed with LG. They have proven to be unreliable after my 4-door refrigerator, a costly purchase, failed just three years and three weeks after purchase. I paid a hefty fee for an LG technician, only to learn it needed to be sent back for another assessment, leaving me frustrated and without a clear solution. LG’s reputation for quality misled by the salesperson and 10 year warranty made me trust their product however experience has shattered that confidence. I hope sharing this helps others think twice before choosing LG, as their appliances are not as durable as advertised. Their quote of HK$7185 for repair was found to be extortionate. Furthermore when I expressed my dissatisfaction they offered to lower the price by not fixing the system panel. (Costing $1400) Where's the logic? It's totally baffling. I believe I should have made a more intensive research as I have now realized that most of the LG salespeople I have befriended have belittled LG. The fridge was leaking refrigerant and needed soldering. Don't buy, their products have proven to be flimsy. Customer service was useless.