I called in on July 7th refrigerator stopped cooling. I've sent numerous emails and call in everyday the presidential team won't call back. Customer service says they call u on selected date when times comes no call. They are being a coward and don't want to give a refund. I've lost hundreds of dollars in spoiled food. How can someone feed a family with their refrigerator not working. You can't because the food goes bad before getting it all used or ate. I just called in again got told have to wait for presidential team.