Received damaged american fridge freezer, initial customer service was good, but it then started to fall apart. incomplete replacement door sent out when I asked for a total exchange after waiting over a month!, 2nd replacement door finally received, got that fitted then cooling fan broke down, this product cost approx. £1000 and only had it a few months. Management never call back when they promise and compensation offered was £20 ! LG have a good reputation but their customer service sucks. Exchanged for Samsung
