We had a new kitchen fitted early November. The £1600 LG American fridge had a dent in the door. To cut a LONG story short we had eight replacement doors over the past 2 months, all with dents and/or scratches. We decided enough was enough and asked for a new fridge. It arrived today. Guess what, it had a dent in the door. I have a kitchen full of food that should be refrigerated, apparently they are bringing a replacement this evening. If I wasn't so angry I would say it's laughable. We have returned from 8 years in Texas and never experienced such diabolical service there. DONT TOUCH LG WITH A BARGEPOLE!