Sent a 55 inch TV for repair which cost £519 and this needed a new screen. Picked up by courier and brought back only to be worse than when it went in the first place. At least I could watch the TV before this went for repair, it is now a black screen with sound only. Customer services and LG resolution team manager have been appalling and offered me £20 having been without a TV for almost 2 weeks and it now needs to go back for a repair that I have to arrange again. No compassion from the sarcastic unbothered manager who doesn’t care about their customers. Avoid LG altogether and the repair service is beyond belief.