LG washer/dryer only a few months old stopped emptying displaying OE code. Did all the troubleshooting but still didnt work. Believe that the cause is a faulty pump. LG unable to send an engineer for 12 days. A local authorised LG repair man advised me that he was unable to obtain a replacement pump, and in any event was unable to assist because instruction to repair had to come from LG. If he touched the machine it would invalidate the guarantee. So i am forced to wait the 12 days and fear that when the LG engineer comes, he will tell me there is a long wait to supply a replacement pump “because my machine is such a new model”. An absolute disaster for me and my family of 5. I find it incredible that LG are so slow in attending and will be gutted if there is a further delay to provide the spare part. Worst of all The LG help line people are totally uncooperative and tell me that they do not have a complaints department. I find that difficult to believe!!!!