They are thieves. They take your money but do not get you the product. When asked where my product was this is what they sent. "Little Wanderers ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be. Also, the tracking shows Utah because the order is processed in Pleasant Grove, UT. It's just saying we are the one who requested the order."