This company honestly needs to not exist anymore. It is a scam where they do not send you a tracking number by email and months go by with out the product being delivered. It is very sketchy. I made an order in October and still have not received it and its been 3 months. I have spoke to customer service they will send you a tracking number with out a problem where is happens to say its close. I keep following the tracking number the next few days and all of a sudden its unavailable. This will not refund knowing that this is for a damn baby that grows rapidly. I'm pretty sure they get complaints all the time and can let people know how long this take if I ever get the product. So its about to be January and I have not received anything.