The customer service is terrible, they don't ship in a timely fashion, you can only handle issues online even if you call there is no resolution to any problem. They're ALWAYS out of stock on items necessary and they make the return process as difficult as possible so as to hope you just give up so they can keep your money. I'd give negative stars if I could worthless company...I suggest you heed my advice and run from this company... They also charge you for a restocking fee on items returned and damaged... Poor business management... I posted the return policy