Very poor customer service!! I run a coffee shop and they sent me the wrong lid, I am out in the mean time and they will not make it right and send the right ones expedited!! They are requiring me to purchase the wrong ones in order to put in a request to ship the correct ones. And they only offered a 20% discount on the wrong ones. So now I will likely have to close down until the new ones get here because they are made specifically for high temp beverages like Americanos.
5 years ago
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