My recent interaction with Amala at Longacres Bourne Valley Garden Centre was nothing short of brilliant. Her promptness in answering emails set the tone for an incredibly smooth experience. Despite my numerous questions and queries, Amala maintained an impressive level of patience, professionalism, and politeness, making me feel completely at ease. She skillfully tracked down the elusive 'Vanda Ansu' orchid I had been searching for, provided helpful pictures, and kindly put it on hold for me. This level of proactive and customer-focused service is rare and highly appreciated. Amala delivered an excellent job, and I am genuinely delighted with her support.