Friendly helpful and knowledgeable staff. We were able to order a new integrated fridge freezer which was available for immediate delivery, however we were not ready to receive it due to our new kitchen being fitted and not yet finished. They were very accommodating by offering to deliver it when we needed it. The guys who delivered it were very friendly too. Over all a very positive personalised service experience. We were impressed enough to go back there again and purchase a new washing machine which was at a great price equivalent to the cheapest online price anywhere else. Will definitely buy from them again.