Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,678 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

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Metrics

4.9

Based on 1,678 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024

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Long Eaton Appliance Company 5 star review on 15th August 2023

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Long Eaton Appliance Company 5 star review on 4th August 2023

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Long Eaton Appliance Company 5 star review on 3rd August 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a dishwasher. Phoned up and was told it was out of stock and had to be ordered from Bosch, would take 10-14 days, fair enough. Phoned up 2 weeks later, told still wasnt here but theres one in the shop? Will send it next week. Dishwasher turned up. I didn't realise wasnt the one I wanted (completely my fault) so rang to arrange a refund. £50 charge to return it, fair enough. After chasing up eventually collection gets organised for a Tuesday between 3 and 7pm. Get a phone call around 6.30pm saying hes not coming, maybe tomorrow or next day. This was last week. Didn't hear a thing. Have Phoned twice now, say they will ring back haven't heard a thing! Been well over a month. Save yourself a headache and go somewhere else.”

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Posted 1 month ago

“We visited LE Appliances in June when we were at the building stage of our extension. We were served by the wonderful Michael Killackey who took so much time to show us the full range of appliances we needed (Gas hob, built in double electric oven, American style F/F, integrated dishwasher and extractor). The price in total was below what we anticipated so we paid a deposit and were assured the items would be stored with no charge up to six months. This was a bonus as we hit some snags with building regulations which set us back a couple of months. When we were ready for delivery we spoke to one of Michael’s colleagues on the phone, paid the balance and had the items delivered within a few days. The delivery crew were amazing as they had to negotiate what was basically still a building site outside, and they took tremendous care not to damage the newly installed bifold doors especially tricky to get the FF in with inches to spare. After committing to the purchase we checked the items we purchased online and not one retailer could match anywhere near the prices we had paid. We chose Long Eaton Appliances as we had previously purchased appliances from them in the past for our previous kitchen and were impressed with the service. The showroom is amazing and it is clear all the staff enjoy working in such a great environment. There was no pressure and no issues with the transaction from visiting the showroom to delivery. Absolutely seamless process. We cannot recommend them highly enough. Our building process was quite stressful with all the setbacks we had to face, but the service we received from Long Eaton didn’t contribute to any of this. Thank you!”

Helpful Report

Posted 9 months ago

Firstly, thank you so much for writing us such a lovely, detailed review. Michael is so pleased to hear you enjoyed his services so much, we are so happy to hear you had such a good experience with us and are so grateful you have taken the time to leave us this review, thanks again.

Posted 9 months ago

“Great pricing and great service. Delivery team communicated well on the vehicle breakdown, owned the issue and then delivered. Two crew that delivered were good natured polite and respectful. Would use again”

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Posted 9 months ago

Thank you for taking the time to leave us a review, we are pleased to hear that despite the issue with vehicle breakdown you still enjoyed our services. Thanks again for leaving us a lovely review.

Posted 9 months ago

“I have been reluctant to buy products on line, however I took the plunge and I am glad I did as the service I have recieved from this company was exceptional I must give a special mention to Micheal as he reassured me all was in order Thanks so much”

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Posted 9 months ago

Thank you for taking the time to leave us with a great review, so pleased to hear Michael was so helpful. I will pass on your kind comments to him.

Posted 9 months ago

“Couldn’t fault them. Cheapest built in neff oven by far. Delivery drivers first class.”

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Posted 10 months ago

Thank you for taking the time to leave us a great review, so pleased to hear you enjoyed our services.

Posted 10 months ago

“Excellent service from Michael! A competitive price Would recommend”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we are so pleased to hear you enjoyed our services.

Posted 10 months ago

“Bought our Neff just over 2 years now, so far has been a decent enough hob! Never needed the boost so can’t say much about that but is probably as good as the rest. Delivered and delivery was prompt and as good as it gets!!!”

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Posted 11 months ago

Thank you for taking the time to leave us such a great review, so pleased to hear you enjoyed our services.

Posted 10 months ago

“Just had an integrated fridge fitted by Wayne. I was dreading this as I thought it would be a very tricky job. Wayne proved me wrong. He fitted it so well, you wouldn’t know there had been anything done. So pleased with his work and the service I have received from the moment I walked into the shop. So 5 stars all round. Thank you so much. J (Beeston)”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we are so pleased to hear you enjoyed our services.

Posted 10 months ago

“Amazing service quick delivery of washing machine very pleased and would trust to recommend. Thank you Long Eaton Appliance Company”

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Posted 11 months ago

Thank you for taking the time to leave us a great review, we are so pleased to hear you enjoyed our services.

Posted 10 months ago

“We have purchased and had installed a Liebherr integrated fridge. The service we have had from Michael in the sales office to Wayne who fitted the fridge has been exemplary. If all companies could provide service like this, it would be fantastic. Thank you. TMA”

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Posted 1 year ago

Thank you for taking the time to leave us such a lovely review, we are so pleased to hear you enjoyed shopping with us. I will be sure to pass on your kind words to Michael and Wayne, they will be so pleased to hear you enjoyed our service.

Posted 1 year ago

“I recently purchased a replacement larder fridge which unfortunately had been damaged during delivery. The delivery driver was excellent and following a phone call to the sales team, I received the most fantastic customer service. A new fridge arrived within three days. This is an excellent company that meets the highest standards of customer care.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we are so pleased that despite the hiccup with the replacement you were left with such a great impression of us.

Posted 1 year ago

“This company pulled out all the stops to supply me with an urgent request for a new induction hob. I would like to thank the whole team from sales to delivery for their hard work in making this possible. I highly recommend this company and appreciate what they did for me. Once again, thanks to everyone.”

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Posted 1 year ago

Thank you for taking the time to leave us a lovely, detailed review. We are so pleased to hear you enjoyed our services.

Posted 1 year ago

“Long Eaton Appliances is a company I would gladly recommend to family, friends and colleagues. They are helpful, knowledgeable, polite and extremely efficient. Telephone contact is a pleasure with staff being friendly, professional and knowledgeable. Delivery information is excellent with the delivery driver calling ahead to keep you updated on progress. Speaking with Michael Killackery is both fun and extremely helpful. Even when things don't quite work out, staff are extremely helpful, especially Sally the Smeg representative. All in all a great company to buy appliances from and well deserving of the awards they have received. J&E Leeds”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a lovely, detailed review. We are so pleased to hear you enjoyed our services.

Posted 1 year ago

“Fabulous service! Micheal was efficient, courteous, and found us just what we wanted! We only just arrived home before Reg and Sean, who delivered our washer/dryer, plumbed it in, ensured it worked, and took our old one away!”

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Posted 1 year ago

Thank you for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we’re grateful for your support.

Posted 1 year ago

“My fridge/freezer broke on a hot July day but LEA were on hand to find me a perfect replacement at a really competitive price. The best price I could find online or in store was with LEA and they made the whole process totally painless. Reg and Sean delivered the new fridge/freezer and removed the old. They were super professional, friendly and careful. They took away my old appliance and made sure my new one was perfect. The communication was great, with Reg and Sean ringing me to let me know when they were 20 minutes away, I had a delivery time window, but I thought this was a nice touch. Absolutely faultless service and price. Speedy delivery. Would not shop anywhere else.”

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Posted 1 year ago

“Very prompt and efficient through order, delivery, fitting and removal of the old item”

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Posted 1 year ago

“Great service...polite,helpful and delivered via back entry/door old fridge freezer taken away.Best price on market.Delivery chaps informative and well mannered.Thank You Terry.”

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Posted 1 year ago

“Purchased an integrated fridge freezer and had it installed. Excellent advice when purchasing and a fantastic job done by the fitter, Wayne, who installed the freezer. I would highly recommend Long Eaton Appliances. Well done to all.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we are pleased to hear you enjoyed our service. I will pass on your comments to Wayne, he will pleased to hear it!

Posted 1 year ago

“Fantastic service and super knowledgeable about the items good communication and amazing delivery service . Would definitely recommend”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we are pleased to hear you enjoyed our service.

Posted 1 year ago

“Oustanding customer service instore and delivery. Highly recommend thankyou Long Eaton Appliance Co. Love my new cooker”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we are pleased to hear you enjoyed our service.

Posted 1 year ago

Long Eaton Appliance Company is rated 4.9 based on 1,678 reviews