Delighted with my 3 products when they arrived. Supply Chain issues were recognised and products had all arrived at LEA from different sources at different times by the dates I was given. The first delivery date given to me was 16.30 to 19.30 on Friday 27 May (the day every school finished for the Jubilee Half Term) which because we were leaving Friday lunchtime to holiday with family flying out of Heathrow early Saturday we cancelled. Short notice meant we couldn’t get anyone to cover it. The builder was also not able to accept the delivery. A rearranged date was agreed for Monday 6th June. That happened but the Stoves Fridge Freezer was missing said my builder. I emailed your sales team 3 times to ask what was going to happen next but never received a reply. I telephoned your office on Monday 13th June upon return to UK and agreed a revised delivery date of Wednesday 15th June . At 15.30 on the day with no Fridge Freezer I called the office to be told the Courier hadn’t received the scans from you for a number of deliveries including mine so it was LEA so Andy taking personal control rearranged for Friday 17 June. This was successful. I received a good price and good technical help but delivery let you and me down as the kitchen refurb was delayed by 20 days. Two questions- why don’t you liaise more with customers over delivery dates especially if they are 70+ miles away. and Why did no one from Sales decide this was important or serious for a reply. I was abroad and only had Broadband access when in the apartment but I managed to email Sales@LEA.