They said that it will be a 1 man delivery and he will only drop the item at the kerbside (when confirming my order over the phone), so I arranged a family member to take off a day of work to be at home with me to help me carry the fridge upstairs (I live in a 2nd floor flat). It was actually a 2 man delivery on the day. The 2 delivery guys said carrying the fridge upstairs was included in the price so I asked my family member to take off a day of annual leave needlessly. Would appreciate better communication next time. The fridge is great though.
2 years ago
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