Very efficient service and congenial operators all round. The associated charges of fitting and disposal of old appliances is now becoming a major consideration. On line operators do not often include this although the initial cost of the appliance may appear less. They give good value for money. I am now looking for an appliance that works to minus 10 degrees C. There is only one make on the market that gives this with a guarantee. With Global warming the likelihood of severe winter is less but no manufacturer will give a guarantee to put a freezer in the garage! Look around for this Long Eaton!