I booked through them this year, cancelled my hotel in March; I was told that I would have a full money refund before I was due to be on holiday. Since then I haven’t heard from them- holiday would have been taking place now!!!!
Live chat - is a joke!!! All day it says ‘busy’ - all day everyday. No other way to contact them!!!!
DO NOT BOOK WITH THIS COMPANY, THEY HAVE NO CUSTOMER SERVICE SKILLS AT ALL!! Be sensible and book with a company that allows you to contact them!
They do not reply, I could email, call or live chat. I still have got my refund!
4 years ago
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