We had our holiday cancelled a week before we were due to fly and applied for a refund, at the time I was told to wait 30 days for a refund but in the mean time I was given a credit note. One month after our holiday was cancelled I was told to ring a dedicated phone number and was told the refund process had only just started and I have to wait an extra 8 weeks! This is ridiculous, other companies have handled this much better, we won't be using LoveHolidays again!!
4 years ago
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