Meant to go on holiday in May. Cancelled due to Covid 19. Contacted them for a full refund of package holiday. Initially told back in May, flights had to be refunded through airline. Contacted airline, love holidays hadn’t even paid them for my flights. Nearly £1100 out of pocket for holiday. Can’t speak to anyone. Live chat always busy. Disgusting treatment of customers. Basically took our money and run with it. Don’t book through them, steer well clear
5 years ago
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