I done a booking on Saturday 4th of July for Turkey, one week from beginning of August. I haven't received the confirmation, only an email from them after 3 days saying that we need to pay another £150 because of a flight price increase. I had to cancel it and now we are waiting to be refunded. Terrible customer service, simply you cannot get in contact with them! Will not use them ever again. Shocking is how the government allow this companies to act in this way.
4 years ago
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