Im not usually the type to get irate when things are out of my control but THIS experience with Loveholidays has been the ultimate NO. Not even a partial refund. Not even a sorry. Not even an acknowledgement. Not one person has responded to my queries. I have so far received two automated emails which were less than enlightening. Phone lines - don't get answered. Live chat - you're better off talking to a corpse for reassurance. Even the airline has finally refunded the cost of my flights but Loveholidays have STILL NOT RETURNED IT TO ME. Don't bother booking with this company unless you absolutely revel in anxiety and unnecessary stress.