I have heard via email from my hotel that it is closed. We are due to travel on the 18th July and still have had no communication except for an email on the 3rd stating holiday is due to go ahead. Tried to cancel but this excludes the flights but as we booked as a package surely it should be all of it. Don't want to go to a different hotel. Tried the live chat but it is impossible to get on. Don't know what to do next do I just wait for them to contact me judging by past reviews it be a long wait.
4 years ago
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