Booked to go end of July, Hotel confirmed as closed, as yet despite contacting LH (with great difficulty) as they have closed all means of contact except for live chat which is only available occasional, informing them of this , no response, no alternative, holiday still going ahead, Ryanair have informed us no refunds, flights going ahead !!! So I am meant to travel abroad with children to find no hotel open or loose my flight money, do not book with company, total fraudsters.
5 years ago
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