I, as many, have reported LH to the CMA and ABTA. There is a comment from LH on Martin Lewis's website last week (listed as one of the worst companies for refunds) saying that once they receive a flight refund, they pass on that refund to their customers within 5 days. I have heard nothing in two weeks, but thankfully obtained my flight refund via my Credit Card company under a Section 75. A package holiday? I think not. Too much like hard work to obtain a refund.
5 years ago
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