Due to depart 10/7/20. BA flight cancelled at least 2 weeks prior to this date. NO CONTACT from LH even though they have mob/email address since I booked back in January! Disgusting lack of customer service, as you cannot speak to a person. Live chat 9-5 all day, everyday there are always 250 people in front.....! I didn’t use manage my booking as i feel that if I use the flight cancelled option, it would assume that I had cancelled the holiday - NOT TRUE!
5 years ago
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