Tried to make contact on a number of occasions. Email and live chat with no response. Child member of the family on the vulnerable list and letter to confirm this and shared this via email with LoveHolidays with no response to move dates. We are due to fly in 1 days time and not had any confirmation of holiday going ahead or cancelling. No email/text/phone call from LoveHoliday. Shocking lack of customer service - leaving customers in limbo. We stand to lose all our money for the holiday as my son can't fly with Covid restrictions.
4 years ago
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