Items (2 x glass bottles of foundation) packed in only a flimsy jiffy bag, despite P&P being £4.95. One of the them had not surprisingly shattered in transit. On opening, I cut my finger and got foundation all over my jumper and jeans. Totally ruined. What is most shocking is that Luxplus customer 'service' refused to take responsibility. They refunded me for the one bottle, but told me to claim 'through my insurance' for my ruined clothes. All other companies I have ever dealt with send bottles in sturdy cardboard boxes. Will never touch this company again. LUXPLUS - READ THE REVIEWS. YOUR CUSTOMERS ARE NOT HAPPY!