Ebay does not follow their own Seller's Protection Rules I have had and ebay account since 2019 I have had one bad client buying an item from me and return the box empty. I have claimed that to Ebay support and had to fill up the affidavit and sign it and send it back in the same day. After Few days they inform me that they refund the client because i did not open any case. Upon my reply they apologies they didn't see my claim and affidavit. They are simply saying that is one of their colleague's fault but they still won't refund me - according to their Seller's protection rules. Seems like Ebay is not even trying to compete with other platforms and stay in the game. I don't see a future for this platform anymore.