Have used eBay for purchasing many varied items (almost 600) over the last 10 years or so and am mostly completely satisfied with the items I buy and with the whole purchasing experience. If on a rare occasion if there is a problem of one sort or another, eBay are very responsive and helpful in obtaining a satisfactory resolution so that I either get a replacement or a refund so I'm never left out of pocket. The range of products available from a huge variety of sellers across the world is simply staggering, leading me to say it has got to be the biggest department store in the world bar none!