A scam company built around scam sellers. All I've ever bought from eBay has never arrived, just emails from sellers who say item is broken in warehouse and say will refund. Yet when a refund is asked for they say return item first. I would but they never even dispatched it! Think this is a one off? No, sadly not. From electronics to kids clothes there's a scam waiting to snag you. But you can get a refund, right? No, eBay say it's the seller at fault and I need to call PayPal. I don't have a PayPal account as I pay by card so PayPal are as useful as a paper parashute in a thunder storm. If I bought through a shop, even online, I can complain to that shop and get the issue resolved. Not with eBay, they say it's not them it's the seller (it's the eBay website I bought off not some Chinese warehouse) and they didn't take the money, PayPal did. But PayPal did not as I was a guest on the site with no account. Long story short, their practices breach UK shoppers rights as I can't take my complaints to the place of purchase. They say they are a bridge between buyer and seller, when they should be the seller with suppliers giving them stock. Want a company who allow scam artists to thrive? Then go to eBay.