I ordered some blinds back in August. As I urgently needed the blinds installation, after a while not receiving the delivery, I contacted the company for more information about the delay. I've been said the delivery would have been expected within 5-6 working days from the 08th September. After that time without any update, I chased for more info and I've been said the delivery was due on the 20th Sept, but it didn't happen. I contacted the company today again, and after few messages, they confirmed that their factory couldn't guarantee any earlier lead time than 14 working days from today, plus additional 1-2 working days for delivery. No explanation of the delay wans given. They proposed as an alternative option of a full refund. Although the material sample looks good, and they are quite responsive to my emails, it is really disappointing that they can't deliver on time and look to be unreliable.