Terrible customer service.
Ordered a made to measure blind - After receiving no information I contacted them for an update. Eventually asked for a refund as we needed the blind urgently, which I received no problem.
However, a couple of weeks later I received an email saying I had received the blind and a refund and needed to send the blind back.
After numerous emails of arguing, I was sent a photo with the tracking details. The tracking showed a blind delivered to MAKE MY BLINDS with the photo of it on their premises.
I received no apology for this ridiculous interchange, or the stress it caused me. Absolutely disgusting behaviour.
11 months ago
Make My Blinds has a
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