Not impressed with Makro's on line service at all. I valued their service highly before I made an online purchase with them on the 11th of March '25. Their partnership with the courier they use isn't working for their reputation. They were unable to make follow ups with them to solve my complaint. The call centre agents are very incompetent as they escalated my complaint and never did anything about it. I had a lot of empty promises from them both from their WhatsApp and contact centre. Their service leaves a lot to be desired. Your courier is doing injustice to your reputation, I think you can do better with a better one. I wouldn't recommend anyone to purchase anything from Makro on line.